Frequently Asked Questions
How is Elephant Books different than other online children book subscription clubs?
How many books will I get each month?
What is included in the library kit?
- Board book packages for 0-2 year-olds include book plates to personalize.
- Picture book packages for 2-6 year-olds include library cards and self-adhesive envelopes.
- All book packages include monthly reading tips designed to make family reading more engaging and entertaining.
Families can use these tools to record special reading memories anytime. Whether it’s your toddler using a crayon to scribble something on a bookplate to commemorate the book’s first read or a pre-schooler writing his or her name for the first time on a library card, these tools offer endless opportunities to capture a library of personalized memories.
It’s never too early or too late to begin creating a children’s library that mark one or many children’s reading accomplishments, provide entertaining and interactive reading opportunities and build a collection of special and unique family memories that can be passed along through generations.
How much does it cost?
How Am I Billed?
When will my subscription renew?
When will my Elephant Books order arrive?
How do you decide which books to send?
Our team at Elephant Books work hard to find great undiscovered reads! In addition, we take great pride in reviewing every book to ensure it meets our high standards and the objective of providing quality books for kids. For more information on our Five Step Selection Process follow the link.
How do I cancel my subscription?
When is the last day I can cancel before I get billed again?
What if I get a book I already have?
While we specialize in recently published books and new discoveries, it is possible you might receive a book that’s already part of your reader’s library. In that case, just let us know by sending an email to email@example.com. Just let us know and we’ll send you a new book for free. Please make sure to pass the existing book along to someone who’ll enjoy it (a friend, local library, or school for example). We believe every book deserves a happy home! (Terms and Conditions apply.)
How do I continue my Elephant Books subscription after my gift subscription ends?
What if I have children in both the board book and picture book age groups?
Do you offer international shipping?
We’ve Made It Easy to Purchase Risk-Free With Two Promises to You
1. Money Back Guarantee
If you or your recipient is unhappy with your Elephant Books subscription for any reason you can cancel within 30 days of purchase and we’ll refund your subscription.
2. Free Duplicate Replacement
We work hard to find unique and undiscovered reads. Sometimes, though, you may receive a book already in your child’s library. Just let us know and we’ll send you a new book for free.*
*Terms and conditions apply. Click here for details.